Terms and Conditions
Effective Date: [9/9/2025]
Welcome to elmaker.co.uk (the “Website”). By accessing or using this Website you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order. If you do not agree, you must not use this Website.
1. About Us
This Website is owned and operated by Elmaker, a UK-based supplier of 3D-printed parts and accessories.
Contact email: [elmakerdesign@gmail.com]
2. Use of the Website
- You must be at least 18 years old to place an order.
- You agree not to misuse the Website, including attempting to gain unauthorised access, interfering with its operation, or uploading harmful material.
- We may update or suspend the Website at any time without notice.
3. Products and Descriptions
- We aim to ensure all product information, descriptions, and prices are accurate.
- Since our items are 3D-printed, there may be slight variations in colour, finish, or dimensions. These do not affect product functionality.
- Images are for illustrative purposes only.
4. Orders and Payments
- Orders are only accepted once payment has been successfully processed.
- We accept payments through [list payment methods, e.g., PayPal, Stripe, debit/credit card].
- Prices are in GBP (£) and include VAT where applicable.
5. Delivery
- We aim to despatch orders within 2–3 working days depending on order volume.
- Standard postage is via Royal Mail Tracked 48, which aims to deliver within 2–3 days after despatch.
- Delivery times are estimates and not guaranteed. Delays caused by postal services are outside our control.
6. Returns and Refunds
- As items are custom-made 3D-printed parts, we can only accept returns if the item is faulty, damaged, or significantly not as described.
- If you wish to request a return, contact us within 7 days of receipt.
- Refunds will be issued once the item has been returned and inspected.
- Custom designs or personalised items are non-refundable unless faulty.
7. Intellectual Property
- All designs, images, logos, and content on this Website are the property of Elmaker unless otherwise stated.
- You may not copy, reproduce, or use our content without prior written permission.
8. Limitation of Liability
- We are not liable for any indirect or consequential loss arising from use of our products or Website.
- Our maximum liability is limited to the price you paid for the product in question.
- Products are intended for hobbyist and DIY use. We do not guarantee suitability for professional or safety-critical applications.
9. Privacy and Data Protection
- We process your personal data in accordance with our Privacy Policy.
- By using this Website, you consent to such processing and confirm that all data you provide is accurate.
10. Governing Law
- These Terms and Conditions are governed by the laws of Northern Ireland.
- Any disputes will be subject to the exclusive jurisdiction of the courts of Northern Ireland.
11. Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.